Delete Account
Last updated November 14, 2026
You can delete your Risio account and its cloud data directly in the app. The Delete account button appears after you sign in.
Delete your account in Risio
- Open Risio and go to Settings → Profile.
- Sign in with the Risio account you want to delete.
- In Profile, tap Delete account and confirm. If Risio asks you to verify your sign-in, follow the prompt to complete deletion.
This removes your cloud account and related Risio records, including any cloud backup. Your phone keeps its local alarms and settings until you reset the app. Purchase records or other information may be retained where needed for legal, billing or security purposes.
Request deletion by email
If you can’t access the app or want to request removal of specific data, send us a message from the email address associated with your Risio account when possible. Include the account email and what you want removed. We may ask for information to verify the request. Keep your password and sign-in codes private.
Email a deletion request
[email protected]
Clear data on your phone
In Risio, go to Settings, open Backup & restore, and choose Reset app data. This clears local data and cancels scheduled Risio alarms. You can also remove any backup files you exported separately.
Manage an active subscription
To stop future Premium renewals, cancel in your Apple subscriptions or Google Play subscriptions. Account deletion leaves your store subscription active until you cancel it.
Read the Privacy Policy for details about how we handle data.